Privacy Policy
Last updated: July 23, 2025
1. Introduction
At Kaelo, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our voice translation application. We are committed to ensuring that your privacy is protected and that your personal data is handled responsibly.
2. Information We Collect
Audio Data
Kaelo processes audio data in real-time to provide translation services. This audio data is processed locally on your device and through our secure translation servers. Importantly, we do not store or retain any audio recordings.
Usage Analytics
We may collect anonymous usage statistics to improve our service, including:
- Language pairs used for translation
- App usage frequency and duration
- Device type and operating system version
- Crash reports and error logs
3. How We Use Your Information
We use the collected information to:
- Provide real-time voice translation services
- Improve translation accuracy and app performance
- Analyze usage patterns to enhance user experience
- Troubleshoot technical issues and provide customer support
- Ensure the security and integrity of our service
4. Data Storage and Security
No Audio Storage
Kaelo does not store, record, or retain any audio data. All voice input is processed in real-time and immediately discarded after translation. Your conversations remain private and are never saved to our servers.
Security Measures
We implement industry-standard security measures to protect your data during transmission and processing, including:
- End-to-end encryption for all data transmission
- Secure server infrastructure with regular security audits
- Limited access to systems and data on a need-to-know basis
5. Third-Party Services
Kaelo may use third-party services for translation processing and analytics. These services are carefully selected and required to maintain the same privacy standards. We ensure that any third-party processors:
- Do not store or retain audio data
- Comply with applicable privacy laws and regulations
- Implement appropriate security measures
6. Your Rights and Choices
You have the right to:
- Know what personal information we collect and how it's used
- Request deletion of any personal data we may have
- Opt out of analytics data collection through app settings
- Contact us with any privacy-related questions or concerns
7. Children's Privacy
Kaelo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. International Data Transfers
As Kaelo is available globally, your data may be processed in countries other than your own. We ensure that any international data transfers comply with applicable privacy laws and that appropriate safeguards are in place.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify users of any material changes through the app or other reasonable means. Your continued use of Kaelo after such changes constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Privacy Contact Information:
Email: privacy@kaelo.io
Creator: Matthew Rowlinson
Subject Line: Privacy Policy Inquiry